FAQ's
Welcome to our FAQ-Page. Here are some commonly asked questions to help you navigate our offerings:
Products
What types of products do you offer?
We offer a diverse range of products including printed and eBook cookbooks, recipe collections, guides, product kits, and exclusive membership benefits.
Are your products suitable for beginner cooks or individuals with limited kitchen experience?
Absolutely! Whether you're a seasoned chef or just starting your culinary journey, our products are designed to be accessible and easy to follow. Our products are designed to cater to cooks of all skill levels, including beginners and individuals with limited kitchen experience. We provide clear instructions, helpful tips, and step-by-step guidance to help you feel confident and successful in the kitchen, regardless of your cooking background.
Do you offer fermentation guides?
Absolutely! We're passionate about fermentation and offer comprehensive guides to help you master the art of fermenting various foods. From kimchi to kombucha, we've got you covered!
Do you offer cooking classes or workshops?
Yes, we occasionally offer cooking classes, workshops, and virtual events hosted by experienced chefs and culinary experts for our members. Keep an eye on our website and newsletter for announcements about upcoming events and how to participate.
Can I purchase both printed and eBook versions of your cookbooks?
Yes, you have the option to choose between printed and eBook versions of our cookbooks based on your preference. Whether you enjoy flipping through the pages of a physical book or prefer the convenience of digital access, we've got the format for you.
Can I download my purchased eBooks or digital products multiple times?
Yes, you can download your purchased eBooks or digital products multiple times from your account. This ensures that you have convenient access to your digital library across different devices or in case you need to re-download your files for any reason.
Are your products suitable for children or families?
Yes, many of our recipes are family-friendly and suitable for children. We offer a variety of kid-friendly recipes and tips for getting children involved in the kitchen to promote healthy eating habits from a young age.
Are your products environmentally friendly and sustainable?
We are committed to sustainability and strive to minimize our environmental impact. Whenever possible, we use eco-friendly materials for our printed products, and we aim to source ingredients and materials from ethical and sustainable suppliers.
Do you offer cooking tips, substitution suggestions, or recipe variations?
Yes, we provide additional resources and support to help you make the most of our products and recipes. Our website features cooking tips, substitution suggestions, recipe variations, and troubleshooting guides to assist you in achieving delicious results every time.
Diet
Are your recipes gluten-free and dairy-free?
Yes, the majority of our content is gluten-free and dairy-free. We prioritize creating recipes that cater to various dietary preferences and restrictions, ensuring everyone can enjoy delicious meals without compromise.
Are your recipes suitable for specific dietary restrictions other than gluten-free and dairy-free?
While our primary focus is on gluten-free and dairy-free recipes, many of our recipes are also suitable for other dietary restrictions such as vegan, vegetarian, paleo, and more. Each recipe includes detailed information on ingredients and substitutions to accommodate various dietary needs.
Are your products suitable for special dietary lifestyles such as ketogenic, low-carb, or plant-based diets?
Yes, we offer a variety of recipes and products that cater to various dietary lifestyles, including ketogenic, low-carb, plant-based, and more. You can explore our recipe collections to find options that align with your dietary goals.
Are your products suitable for individuals with food allergies or sensitivities?
While many of our recipes are free from common allergens such as gluten and dairy, it's important to note that our products may contain other allergens or potential cross-contamination. We provide detailed ingredient lists for each recipe, but we recommend consulting with a healthcare professional if you have specific dietary concerns or allergies.
Membership
What's included in your membership?
A membership includes 500+ online gluten-free cooking classes, 1,000+ recipes, custom meal plans tailored to your diet, shopping lists, chef tips, community forums, and new content added daily.
Do members have to cook gluten-free or follow any particular diet?
Nope! While our recipes and meal plans are 100% gluten-free, the community includes members with all kinds of dietary needs. We help support your own health goals.
Can members interact with the coaches and founders directly?
Absolutely! We have weekly Q&A calls with coaches and provide 1-on-1 support to help you thrive on your gluten-free journey.
What happens after I sign up for the membership?
After signing up, you'll gain instant access to all recipes, classes, and resources. You can also join our community forums and set up your custom meal plan.
Is there a long-term contract or commitment?
Nope, you can cancel anytime! And we also offer a 30 day money-back guarantee so you can try it risk-free.
How often do you release new products or content?
We strive to regularly update our offerings with new products, recipes, guides, and content to keep our community engaged and inspired. Sign up for our newsletter or follow us on social media to stay informed about our latest releases and updates.
Can I gift a membership to someone else?
Yes, you can gift a membership to a friend or loved one! Simply select the gift membership option during checkout and follow the instructions to send the gift directly to their email address.
Contact, Support & Community
How can I stay connected with your community?
Join our online community to connect with fellow food enthusiasts, share recipe ideas, ask questions, and participate in discussions. Follow us on social media, join our Facebook Groups, or subscribe to our newsletter to stay connected and inspired.
We have two Facebook Groups:
- Gluten-Free Baking - By Bloom Healthy
- Fermentation with Bloom Healthy
Can I submit my own recipes or content for consideration?
We love hearing from our community and welcome submissions of recipes, articles, and content ideas. Please contact us at info@bloomhealthy.co with your proposal, and we'll be happy to review it for potential inclusion on our platform.
How can I contact customer support if I have further questions?
If you have any additional questions or need further assistance, please don't hesitate to contact our customer support team at info@bloomhealthy.co. We're here to help!
Shipping and refund
Do you offer international shipping?
We currently only ship within the United States. We apologize for any inconvenience this may cause.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please refer to our refund policy for information on how to initiate a return or request a refund.
Do you offer refunds or exchanges for damaged or defective products?
Yes, we stand behind the quality of our products, and if you receive a damaged or defective item, we'll gladly offer a refund or exchange. Please contact our customer support team within a reasonable timeframe of receiving your order, and we'll work with you to resolve the issue promptly.